U3C Privacy Policy

Effective Date: June 27, 2026

Welcome to U3C ("we," "our," "us").

At U3C, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and protect your data. This Privacy Policy explains what information we collect when you visit www.u3ccosmetics.com, purchase products, use our AI Skin Analysis feature, or otherwise interact with our website and services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Our Commitment to Your Privacy

We believe skincare should be built on trust.

Just as we carefully select skincare products, we also carefully handle your personal information. We only collect information that is reasonably necessary to provide our services, improve your shopping experience, and fulfill our legal obligations.

We never sell your personal information to third parties.

2. Information We Collect

Depending on how you interact with U3C, we may collect the following information.

Personal Information

When placing an order, creating an account, or contacting us, you may provide:

• Full name
• Email address
• Mobile phone number
• Billing address
• Shipping address
• Account login details
• Order history
• Product preferences
• Customer service communications

Payment Information

Payments are processed securely by trusted third-party payment providers. U3C does not store your complete debit card, credit card, or banking information.

Payment providers securely process:

• Card numbers
• CVV codes
• Bank details
• Mobile payment information

We receive only the information necessary to confirm that your payment was successful.

Device Information

When you browse our website, certain information is collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Language preferences
• Pages visited
• Time spent on pages
• Products viewed
• Referring website
• Click behavior

This information helps us improve website performance and user experience.

Cookies & Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Improve website performance
• Measure website traffic
• Personalize your shopping experience

You may disable cookies in your browser settings, although some website features may no longer function properly.

3. AI Skin Analysis

One of the services offered by U3C is our AI-powered Skin Analysis. Your privacy is especially important when using this feature.

Images You Upload

When you voluntarily upload facial images for AI Skin Analysis:

• Your image is used only to generate your personalized skin analysis.
• Images are processed only for the duration necessary to complete your requested analysis.
• Uploaded images are NOT permanently stored by U3C.
• We do NOT build customer image databases.
• We do NOT use your uploaded images to train artificial intelligence models.
• We do NOT sell or share your images with advertisers.

Once your analysis has been completed, your uploaded images are not retained by U3C.

Analysis Results

The AI generates skincare recommendations based on the information you provide. Unless you voluntarily save your recommendations yourself (for example, by downloading or taking screenshots), U3C does not permanently retain your analysis results.

AI Disclaimer

Our AI Skin Analysis is intended solely for:

• Educational purposes
• Cosmetic skincare guidance
• Product recommendations

It is not intended to:

• Diagnose medical conditions
• Replace professional medical advice
• Replace a dermatologist
• Detect skin cancer or other diseases

Always consult a qualified healthcare professional regarding medical skin concerns.

4. How We Use Your Information

We use your information to:

Process Orders

• Verify purchases
• Ship products
• Process payments
• Manage returns
• Handle refunds

Customer Support

We use your information to:

• Respond to inquiries
• Resolve complaints
• Provide order updates
• Offer customer assistance

Improve Our Website

We analyze anonymous browsing information to improve:

• Website performance
• Navigation
• Product selection
• Customer experience

Marketing

With your consent, we may send:

• New product announcements
• Promotions
• Special offers
• Educational skincare articles
• Blog updates

You may unsubscribe at any time.

Fraud Prevention

We may use information to:

• Detect suspicious transactions
• Prevent fraud
• Protect customer accounts
• Secure our website

5. Legal Basis for Processing

Where applicable under data protection laws, we process your information because:

• You have provided consent.
• Processing is necessary to fulfill your order.
• Processing is required by law.
• Processing is necessary for our legitimate business interests, provided your rights are not overridden.

6. Who We Share Information With

We only share information when necessary. This may include:

Payment Providers

To securely process payments.

Shipping Companies

To deliver your orders.

Website Hosting Providers

To operate our website securely.

Analytics Providers

To understand website traffic and improve user experience. Analytics providers receive aggregated or pseudonymized data where appropriate.

Legal Authorities

When required by law or legal process.

7. What We Never Do

U3C will never:

• Sell your personal information.
• Sell your facial images.
• Sell AI analysis data.
• Use uploaded AI images to train AI systems.
• Share your skincare photos with advertisers.
• Publish your personal information without your permission.

We believe your skincare journey is personal, and your privacy should remain protected.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete your orders
• Meet legal obligations
• Resolve disputes
• Prevent fraud
• Maintain business records

AI Skin Analysis images are not retained after your analysis is completed.

9. Security

We implement reasonable technical and organizational measures to protect your information against:

• Unauthorized access
• Disclosure
• Loss
• Alteration
• Misuse

Although we strive to use commercially reasonable safeguards, no website or internet transmission can be guaranteed to be 100% secure.

10. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal information. These rights may include:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Correct Information

If any of your information is inaccurate or incomplete, you may request that we update or correct it.

Right to Delete Information

You may request that we delete your personal information, subject to legal, contractual, and operational obligations that require us to retain certain records. Please note that deleting your information may affect your ability to access certain services or your order history.

Right to Withdraw Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before your request.

Right to Object

You may object to certain types of processing, including direct marketing communications. You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our marketing emails or by contacting us directly.

Right to Restrict Processing

Where permitted by applicable law, you may request that we temporarily limit how we process your personal information while a request is being reviewed.

Right to Data Portability

Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Exercising Your Rights

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. For your protection, we may ask you to verify your identity before fulfilling your request.

11. Account Information

If you create a U3C account, you are responsible for maintaining the confidentiality of your login credentials. You may:

• Update your personal information
• Change your password
• Manage your addresses
• View your order history
• Delete your account by contacting us (subject to applicable legal retention requirements)

You are responsible for keeping your account information accurate and up to date.

12. International Visitors

U3C may serve customers from different countries. If you access our website from outside the country where our business operates, your information may be processed in jurisdictions that may have different data protection laws than those in your country. Regardless of where your information is processed, we strive to apply appropriate safeguards to protect your personal information.

13. Third-Party Services

Our website may integrate with trusted third-party services to provide functionality such as:

• Payment processing
• Shipping and delivery
• Website hosting
• Customer communication
• Website analytics
• Security monitoring

Each third-party provider has its own privacy practices. We encourage you to review their privacy policies where appropriate. U3C is not responsible for the privacy practices of third-party websites or services that are not under our control.

14. Links to Other Websites

Our website may contain links to external websites for your convenience or additional information. Once you leave the U3C website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit.

15. Children's Privacy

Protecting children's privacy is important to us. Our website and services are not directed toward children under the age of 13 (or the minimum legal age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information to U3C, please contact us promptly so we can take appropriate steps to remove that information.

16. Email Communications

If you choose to subscribe to our newsletter or promotional communications, you may receive emails regarding:

• New product launches
• Exclusive offers
• Promotions
• Educational skincare articles
• Product recommendations
• Company updates

You may unsubscribe at any time without affecting your ability to place orders or receive essential service-related communications. Order confirmations, shipping notifications, password reset emails, and customer service communications are considered transactional messages and may still be sent as necessary.

17. Cookies and Similar Technologies

Cookies are small text files stored on your device that help improve your browsing experience. We use cookies to:

• Keep you signed in (where applicable)
• Remember your shopping cart
• Save your preferences
• Improve website functionality
• Measure website performance
• Understand customer behavior
• Enhance security

Types of Cookies We May Use

Essential Cookies — These are necessary for the website to function properly.

Performance Cookies — Help us understand how visitors use our website so we can improve it.

Functional Cookies — Remember your preferences and settings.

Analytics Cookies — Provide anonymous insights into website traffic and usage patterns.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may impact website functionality.

18. Security Measures

Protecting your personal information is a priority. We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from:

• Unauthorized access
• Accidental disclosure
• Loss
• Misuse
• Alteration
• Destruction

These measures may include secure hosting, encrypted communications where appropriate, access controls, and routine monitoring. While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

19. Policy Updates

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• New technologies
• Changes in legal or regulatory requirements
• Improvements to our privacy practices

When changes are made, we will update the "Effective Date" at the top of this page. Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

U3C
Website: https://www.u3ccosmetics.com
Email: u3ccosmetics@gmail.com
Phone: +2348136244584

We aim to respond to privacy-related inquiries as promptly as reasonably possible.

21. Our Privacy Promise

At U3C, we believe trust is the foundation of every customer relationship. We are committed to:

• Respecting your privacy
• Being transparent about our data practices
• Protecting your personal information
• Never selling your personal data
• Never retaining AI Skin Analysis images after processing
• Providing a secure and trustworthy shopping experience

Your skincare journey is personal, and we are committed to protecting both your information and your confidence in us.

Thank you for choosing U3C – Skincare Without Borders.